Frequently Asked Questions
Services & Policies
How often can I submit billing?
You can submit billing as often as you like. We recommend weekly for steady payments. Your claims will be submitted on your scheduled billing day.
How long do I have to wait before Health Assets can start submitting my claims once I sign on?
Once you sign on as a provider, you will be set up to bill within 2-3 weeks.
Why doesn’t Health Assets charge a percentage?
This is considered fee splitting in New York State, where we are located. Instead, we charge a flat rate for all services we provide.
Am I tied into a contract?
We ask for a small commitment up front to make sure everything is properly set up and registered, after that, you can exit the agreement any time with just 30 days’ notice
If I don’t submit any claims during a month, will I still be charged a fee?
Yes, there is a $25.00 minimum fee.
Do you charge extra to send me reports?
We do not charge for standard reporting. We are happy to look into customizable reporting for an additional fee
March 23, 2023
February 4, 2022