Frequently Asked Questions

Services & Policies

How often can I submit billing?
You can submit billing as often as you like. We recommend weekly for steady payments. Your claims will be submitted on your scheduled billing day.

How long do I have to wait before Health Assets can start submitting my claims once I sign on?
Once you sign on as a provider, you will be set up to bill within 2-3 weeks.

Why doesn’t Health Assets charge a percentage?
This is considered fee splitting in New York State, where we are located. Instead, we charge a flat rate for all services we provide.

Am I tied into a contract?
We ask for a small commitment up front to make sure everything is properly set up and registered, after that, you can exit the agreement any time with just 30 days’ notice

If I don’t submit any claims during a month, will I still be charged a fee?
Yes, there is a $25.00 minimum fee.

Do you charge extra to send me reports?
We do not charge for standard reporting. We are happy to look into customizable reporting for an additional fee